You can use your PIN with this private forum and post any questions you might here Forum link is here -à Note: This process can take 1-7 business days for the completion of your account recovery. Please write this PIN down! If you do not receive a PIN then you have not completed the form correctly. On the final page, you will be given a PIN to access a forum.
As long as you provide other details (like people you frequently e-mail), and as long as you send the request from a place that you frequently access your e-mail account from (like home, work, or school), they will generally have no problem sending you account reset information so that you can get back into your e-mail. If that is the case, you will need to then enter additional details, as many as you can with 100% accuracy, in the rest of the form. Please complete more fields in addition to the ones you have currently completed. You didn't provide us with enough information to confirm your identity. If you fill in anything and press continue it will give you an error message and you will need to start over If the first fields that you enter in don't match up with your account information, you'll see this error on top: DO NOT fill in the any of the four boxes in the billing information section. The billing information portion should be left blank. All other fields are totally optional however, the more fields you enter with 100% accuracy, the better your chances of getting your account back. Then you will need to fill in your name, birth date, and country. If you don't have an alternate e-mail address, you can sign up for a free one with Hotmail, Yahoo, Gmail, etc Click Continue once you've filled in those two fields. Type in the e-mail address you want to recover in the first blank on that page, then type an alternate e-mail address that you can currently access (doesn't have to be associated with your Hotmail account). Please read everything below it gives you a complete walkthrough of the process Click here to go to the recovery form -à This is a special portal that Windows Live (Hotmail) has set up to assist those who have had their account compromised and/or who are unable to access their alternate e-mail or answer their security question.
If you are unable to answer your security question then you will need to complete the account recovery form. On the next screen select " Security Question" - Answer the security question.
First make sure you are not signed into any Hotmail account then: As a first step, please try going to the following link to reset your password: Click here -à Click on " I forgot my password" then select " Reset your Password" Next enter your email address and enter the characters from the box. You will need to be able to sign into the account to retrieve the emails.
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